Megartha provides an Outsourced Maintenance & Support service that helps our clients support their existing products and customers cost effectively, while concentrating their in-house expertise in building new products or versions and to market them. We engage with our Clients to understand the maintenance needs and subsequently come up with a Maintenance Strategy. This strategy takes into account their business objectives, how long they would like to support the product, expected support volumes and the level of investment they are planning to make into it.

Based on this, we put together a team that has the requisite expertise and at the same time matches the budgetary constraints. This outsourced team works with our Clients product teams to take over their code base with or without extensive documentation and subsequently maintain it for the life of the product.

Software Maintenance & Support is an often under-appreciated aspect of the application development lifecycle, and can become a blocker in focusing on your core business. Outsourcing of these areas provides a creative way for your company to get the following benefits:

1. Disengage the In-house Team – Assists you in redeploy them to work on new versions/ product-lines.
2. Reduce the Total Cost-to-Company - For software maintenance & support
3. Do away with the Need to Maintain - In-house resources in legacy technologies/ platforms
4. Keep Your Customers Happy - By providing timely bug-fixes & small enhancements
5. Keep Management Overhead Minimal – This will help you refocus your attention on how to grow the business.